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  1. Gaaiho Support Center
  2. Subscription Questions

Subscription Questions

This section is dedicated to FAQs on the subscription license.

  • Why does error "-10180" show, when I activate my subscription license?
  • How to activate Gaaiho Subscription license?
  • I am the IT manager of our company. I just bought 10 Gaaiho Subscription licenses, how do I start deployment?
  • How to remove Gaaiho Subscription users?
  • Can I renew before license expires? Or do I have to renew on the expired date?
  • I have already purchased license(s), but the license(s) is not enough now, how can I purchase more licenses?
  • Can the newly bought licenses have the same expiration date with existing one?
  • If my license is expired without renewal. If I renew now, should I pay for this?
  • Can I activate my Gaaiho Subscription license with the same account on multiple devices?
  • Login window pops up every time when launching program, what should I do?
  • How to get and install Gaaiho Subscription trial version?
  • If my system crashes, can I still use the original Gaaiho Subscription license on the new computer?
  • Can I use Gaaiho Subscription on terminal server?
  • How to refund Gaaiho Subscription?
  • How does Gaaiho Subscription counts its subscription time? 30 days/month or 365 days/year?
  • How to upgrade Gaaiho Subscription? Is it necessary to pay?
  • When does Gaaiho Subscription period start? From the first activation or from the time of purchase?
  • Does Gaaiho Subscription License support offline log in/activation?
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