Alex Cheng
- Total activity 102
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Activity overview
Latest activity by Alex Cheng-
Alex Cheng created an article,
I cannot find my Gaaiho Doc menu bar?
Symptom: Menu bar disappeared in a specific PDF file. Explanation: The "Initial View" setting of "Menu bar" may have been hidden by the author. Solution: Open the PDF file wi...
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Alex Cheng created an article,
Why do I receive Error Code 115 during license activation?
Symptom While trying to activate Gaaiho with a license code, a message shows Error Code 115 and activation fails. Explanation The License Code or Serial Number entered did not matc...
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Alex Cheng commented,
Hello, 感謝您的留言！我們已經推出了5.2更新版，其中修復了多個bug及其它功能優化，請嘗試更新到最新版本，謝謝。更新辦法： 在文電通內點選 "說明 > 檢查更新 （進行5.2版軟體下載及安裝；安裝時須關閉文電通相關產品）" 或到官網下載 ，重新安裝（此方法需重新啟動序號） Regards, Gaaiho Support Team
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Alex Cheng commented,
Hello, 您在合併PDF文件時，可以選擇 "包裝"，這樣的話，就算您有些PDF檔有設定開啟密碼或權限密碼，多個文件還是可以包裝成一個檔案... 而當您瀏覽文件時，如果瀏覽到有開啟密碼的文件，則需要輸入開啟密碼才可以查看文件內容... 如需修改有權限密碼的文件，則須輸入權限密碼... Regards, Gaaiho Support Team
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Alex Cheng commented,
Official comment Hello, 建議您可以使用專業版的 "批次處理" 功能，將您要執行的一連串動作設定成一個"批次處理"流程，以下示範如何設定 "套用浮水印 + 插入特定頁面" 的 "批次處理" 設定： 進階 > 批次處理 > 新增順序 > 輸入您自訂的名稱 > 選擇命令： 新增 "新增...
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Alex Cheng created an article,
What version of Gaaiho PDF am I currently using?
The 2 most common ways to check your license information and software version are: Go to Windows Start button > Gaaiho > License Information Open Gaaiho software > Help > License Info...
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Alex Cheng commented,
Hello Tim, Thank you again for your valuable feedback! We have received your suggestions and have our R&D team looking into them carefully and hope to see these new features in future Gaaiho...
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Alex Cheng created an article,
How do I deactivate Gaaiho Suite 5 online/offline?
Online Deactivation: 1. Launch any Gaaiho software and go to "Help" > "License Information". OR For Gaaiho PDF Suite:Go to Start > All Programs > Gaaiho > Gaaiho PDF...
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Alex Cheng created an article,
How do I activate Gaaiho PDF 5 online/offline?
Online Activation: 1. Launch Gaaiho Doc/Gaaiho Converter and "License Information" window will appear OR For Gaaiho PDF Suite:Go to Start > All Programs > Gaaiho > Gaaiho PDF Sui...
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Alex Cheng created an article,
Gaaiho PDF Suite 5 crash /Gaaiho Doc has stopped working during activation - Windows 10
Problem description： Gaaiho PDF Suite 5 Crash/not respond/Gaaiho Doc has stopped working during activation. Causes： Incompatible with the new Window 10 "version: 1809". You may encounte...