Alex Cheng
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Activity overview
Latest activity by Alex Cheng-
Alex Cheng created an article,
Failed to update/ upgrade to the latest version with Gaaiho PDF Updater.
Symptom You received an update prompt but something went wrong in the process, which removed the previous version of Gaaiho. A message then reads: "The installer has insufficient privileges t...
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Alex Cheng commented,
Hi, A quick follow-up. Although it is set as default, make sure that the button on bottom right corner is selected so the tool will remain open after use. Many thanks, Gaaiho Support Team
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Alex Cheng commented,
Official comment Hello, Thank you for contacting Gaaiho support! Which Gaaiho product and version are you currently using? However, either you are using Gaaiho PDF Reader or Suite for highlighting, the highligh...
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Alex Cheng created an article,
Missing Content or Garbled Text when Printing
When there's missing content or garbled text while printing, check the option "Print as image" from Print setting. If you have further question or suggestions, please feel free to con...
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Alex Cheng created an article,
TSL (Terminal Server License) limit reached?
Under certain circumstances, you will see this notification while launching Gaaiho: This means the number of users accessing Gaaiho has reached the license limit. To continue using Gaaiho, either ...
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Alex Cheng created an article,
How to validate field contents?
Recently I have got some interesting questions and one of them that has been asked again and again is how to make fields that can validate field value in an AcroForm. Some of our users already know...
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Alex Cheng commented,
您好, 承蒙信件里提到，目前还是透过浏览器的设置来限制。我们会考虑您的建议在下一版本时在软件内部新增此功能，谢谢您的建议!
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Alex Cheng commented,
您好, 谢谢您的支持:) 我们会持续改进的。 在选择模式下，边框是链接的预设预览方式，目的在于分辨带有链接的部分; 当您传送这份文件给別人预览时，对方是看不到边框的，除非您做了此设定。
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Alex Cheng commented,
您好, 理解了! 在此情况下，文电通针对选取部分highlight的文字确实较为困难，我会向开发部提出此建议，并再下版优化。同时也谢谢您提出的建议:) 请问您目前所使用的是阅读器还是套装版呢?
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Alex Cheng commented,
Official comment 您好, 当您选取包含注释的范围时，会有讯息方框提示该选择「文本」还是「注释」。