Kolas Hemek
- Total activity 173
- Last activity
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Activity overview
Latest activity by Kolas Hemek-
Kolas Hemek created an article,
How to deactivate Gaaiho license occupied by a broken computer (enterprise license management)?
Issue Unable to deactivate Gaaiho license after reinstalling and formatting computer system or license occupied by a broken computer (please note this feature is only available to licenses over 10 ...
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Kolas Hemek created an article,
Is there a list of hotkeys for Gaaiho Doc?
File File -> Open: Ctrl+O File -> New (QAT's New PDF-> Blank PDF has the same effect): Ctrl+N File -> Save: Ctrl+S File -> Save As: Shift+Ctrl+S File -> Print: Ctrl+P File -> Close: Ctrl+W F...
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Kolas Hemek commented,
Hi David, I notice you have also created a ticket in our support system and it is being tracked by an agent. Let's keep our communication there!Brad
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Kolas Hemek created an article,
What does error code 16 mean?
Issue While trying to activate Gaaiho with a license code, a message shows error code 16 and activation fails. Description The license code was disabled and cannot be used to activate software a...
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Kolas Hemek created an article,
The installer has insufficient privileges to access this directory
Issue While installing a Gaaiho PDF product (usually Gaaiho PDF Suite), a message shows up and reads: "The installer has insufficient privileges to access this directory: C:\Program Files (x86)\Zeo...
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Kolas Hemek commented,
Hi Ramdas, I assume our reply did not reach you because of a mistake. Please check your mailbox now. Thanks!
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Kolas Hemek created an article,
Failed to convert files, and a message says "Gaaiho/Zeon license service is not started"?
Issue "If Gaaiho License Service has not been started, please start it in Services Management, so the product can get the correct license information." There will often be a "Limit is exceeded" tex...
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Kolas Hemek created an article,
My Gaaiho license became trial and I got "0x20020221" when trying to activate, why?
Issue You are 100% percent sure you have activated the product and it has been working properly. All of a sudden, the license status becomes trial and you are no longer able to access the full-feat...
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Kolas Hemek created an article,
Why do I run into "Valid License not found"?
Issue All of a sudden an error occurs and your conversion stops. A text file then shows up and tells you "Valid license not found" while your license status is perfectly normal. Description Ther...
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Kolas Hemek created an article,
Auto-deactivation failed when uninstalling product, what do I do?
Issue Auto-deactivation failed when uninstalling product resulting in activation limit exceeded. Description The application failed to release its license automatically when uninstalling Gaaiho P...