Announcements
FAQ
- How do I find my serial number?
- I have a valid license, but received the following error when trying to activate it. "You are attempting to exceed the number of clients permitted to use your license. You should purchase an additional license or release a license..."
- Why can't I activate after system restore?
- Is there a list of hotkeys for Gaaiho Doc?
- I cannot find my Gaaiho Doc menu bar?
- What version of Gaaiho PDF am I currently using?
Activation/Deactivation and Trial
- How do I deactivate Gaaiho Suite 5 online/offline?
- How do I activate Gaaiho PDF 5 online/offline?
- Gaaiho PDF Suite 5 crash /Gaaiho Doc has stopped working during activation - Windows 10
- I've reached the activation limit, what should I do?
- Why do I receive Error Code 115 during license activation?
- What does error code 16 mean?
Download, Upgrade and Installation
- Failed to update/ upgrade to the latest version with Gaaiho PDF Updater.
- The installer has insufficient privileges to access this directory
- How to update Gaaiho PDF software to the latest version
- Where to download previous/older versions?
- "Error 30005. This installation packlage is not supported by this processor. Contact your product vendor"
- Error (1609) while applying security settings - Users is not valid group?
How to Choose & Buy
- How do I choose between Perpetual/Subscription license?
- How to buy?
- Which is my company's best fit: Gaaiho PDF Converter or Gaaiho PDF Server?
- Choosing Gaaiho PDF Converter or Gaaiho PDF Suite
- How do I get an invoice after purchasing online?
- How to purchase additional Gaaiho PDF Suite licenses?
Feature Spotlight
License Management
Subscription Questions
- Why does error "-10180" show, when I activate my subscription license?
- How to activate Gaaiho Subscription license?
- I am the IT manager of our company. I just bought 10 Gaaiho Subscription licenses, how do I start deployment?
- How to remove Gaaiho Subscription users?
- Can I renew before license expires? Or do I have to renew on the expired date?
- I have already purchased license(s), but the license(s) is not enough now, how can I purchase more licenses?