Error "0x20020101" when activating Gaaiho PDF products. Activation failed.
There is some problem with the activation data during activation which causes the activation to fail.
Please try Offline Activation.
- Uninstall all Gaaiho PDF products in your computer
- Reboot the computer
- Delete the folders in the following paths ( *see below instruction on how to show hidden folders):
(Windows 7): “[systemdrive]:\ProgramData\Zeon\Gaaiho\ZNSL”and “[systemdrive]:\Program Files (x86)\Common Files\ZEON”
(Windows 10): "[systemdrive]:\ProgramData\Zeon\Gaaiho\ZNSL" and "[systemdrive]:\Program Files (x86)\Common Files\ZEON" and "[systemdrive]:\AppData\Zeon\Gaaiho\ZNSL"
- Re-install the Gaaiho PDF product
- Activate the product using the same serial number (read this article if you've reached the activation limit).
* ProgramData and AppData are hidden folders. To show hidden items in your folder, go to "View" and under "Show/hide" check "Hidden items".