Note: if you bought a physical package of the software, there should be a piece of paper that contains the serial number. Once lost, we will not be able to find it for you.
Please go to the mailbox associated with the email address that was used to purchase DocuCom/Gaaiho licenses, and search for the e-mail: “Thanks for buying from Zeon Online Store”. Alternatively, look for one of the following senders, depending on your product:
- Gaaiho products: firstname.lastname@example.org
- DocuCom product: email@example.com
If the email is lost, please provide the information (see below) you registered when you bought the product, and send it to firstname.lastname@example.org