Unable to convert Word and Excel files to PDF using Gaaiho PDF Converter even the license is successfully activated (but is able to convert with Gaaiho PDF virtual printer or Gaaiho PDF Addin in Office). Error message: "The file 'xxxx' was not added because it cannot be converted to PDF with Gaaiho PDF Converter / Convert to PDF".
There are two possibilities to this situation:
- You do not have Microsoft Office installed in your PC (Gaaiho PDF Converter utilizes Microsoft Office utilities when performing PDF conversions);
- You do have Microsoft Office installed in your PC, but "Visual Basic for Application" is not installed (this should be a rare case since the application is installed by default).
For the 1st case, certain features requires the utilization of Microsoft Office utilities when performing PDF conversions. Therefore, Microsoft Office must be installed.
For the 2nd case, first of all, make sure your product is activated. Then open Gaaiho PDF Converter, select "Convert to PDF" > "Support" > "Supported file types" and see if Microsoft Office file types are NOT supported. If so, please repair your Office: http://office.microsoft.com/en-us/project-help/repair-office-programs-HA010357402.aspx. During repairing, remember to select the "Visual Basic for Application" component.