When I activate online, a message says "Cannot connect to activation server"?

Issue

When perform online activation, a message says "Cannot connect to activation server", and activation fails.

Description

If you are not experiencing any sort of strange issue with your web browser, your proxy server settings could be the one responsible for this error.

Solution

Here are two solutions:

Solution 1:

1. When “Network Error” dialog pops up, click "Advanced Options"
2. Choose "HTTP", input your IP, proxy server port, username and password, then click OK
3. Try to activate again

Solution 2:

1. Run IE and choose “Tools > Internet Settings” (or other browser's counterpart)

2. Choose "Connections" and click "LAN Settings"

3. Choose "Use a proxy server for your LAN" and input IP and port

4. During the activation, a dialog will prompt you to enter username and password. Complete it and finish the online activation

Note: If you cannot connect to the Internet, you should choose offline activation.

Related articles:

• What does error code 6001223 mean?
• Why does error "-7000000" show during online activation?